Job Title: General Manager
Location: Port Harcourt, Rivers State
Reporting To: Chairman Board of Directors
Job Purpose/Scope
To co-ordinate and maximise the hotel's physical and human resources, achieving optimum standards of service and value to hotel guests within profit objectives and in a manner consistent with the company's philosophy and policies.
Key Responsibilities
*.To be involved in pre-opening activities.
*.Overall responsibility for the day-to-day running of the hotel, including the delivery of a high standard of customer service.
*.Developing improvement action.
*.Efficient operation and cost control of all hotel departments and facilities
*.Rooms and public areas consistently maintained to standards of attractiveness, comfort and cleanliness
*.Food and beverage consistently maintained to standards of quality, innovative, service and presentation
*.Ensure energy consumption is monitored and minimised
*.Coordinate planning sections with regards to time tables, work schedules, employer – employees' relations within different services.
*.Ensure adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc.
*.To represent the hotel and the company in a positive and productive manner to guests, colleagues and the community.
*.To be aware of the hotel's position compared to local competition and ensure that plans are developed to maintain or improve the position as necessary and to maximise hotel sales.
*.To ensure the proper maintenance of the hotel's physical facilities resulting in employee and guest safety, orderly operations, good appearance, compliance and legislation, suitable working conditions and cost control.
*.To ensure that appropriate systems and controls are in place and able to produce regular and accurate information for the hotel.
Qualifications & Experience
*.A degree in relevant discipline.
*.At least 10 years' experience in the hospitality industry.
*.Certified Hotel Administrator and previous experience in the hospitality field is required.
*.Experience in pre-opening hotel will be an add advantage.
*.Special consideration will be given to those who exhibit exemplary performance Skills and Qualities
*.The successful candidate must possess strong leadership skills and must be computer literate with strong database and spreadsheet skills- MS Suite and other relevant software utility packages.
*.Proficiency in written and verbal communication, and problem solving skills.
*.The GM should be able to multi task and demonstrate a respectful, professional, and courteous demeanour at all times.
*.Other qualities include determination and attention to detail.
Application Closing Date
7th March, 2014
Method of Application
Interested and qualified candidates should send a cover letter and CV to: jobs@firstplusplanning.com
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