Workforce Management Centre is a leader in
Human Resource and Business Process
Outsourcing, providing customised services to
our clients in the areas of Talent
Sourcing, Talent Assessment, Learning &
Performance and Organisational Strategy design
and execution. Our expertise is in assisting
organisations enhance efficiency, optimise
service levels and strengthen their competitive
position.
We are seeking talented individuals to fill the
following vacancies that exist in Lagos, Port
Harcourt, Abuja, Kano, Kaduna, Ibadan, Ilorin,
Akure, Ondo, Ado-Ekiti, Owo, Abeokuta, Ijebu
Ode, Enugu, Aba, Owerri, Benin, Calabar, Yenogoa
and other major cities across the country.
Direct Sales Executives – OSS/DSE/13
Primary Responsibility: promote and sell
business products and services; develop and
grow the business in the area of the branch
where he /she is assigned; grow transaction
revenue from payment & remittances business
and trade; execute sales strategies and tactics;
achieve monthly targets; ensure top performance
as per firm's key performance standards.
Qualification and competence
Minimum of 2 years active sales experience.
OND/HND/BSC in any discipline.
Secretary – OSS/SC/13
Primary Responsibility: Provides business
support to the Supervisor in the following ways:
provides answers to routine inquiries and/or
refers them to other personnel; screens visitors;
assists in providing routine information to high
level personnel and the public; maintains
conference room calendar, arranges meetings
and conferences as requested; transports
confidential materials when necessary from
location to location.
Qualification and competence
HND in Secretarial study or a related discipline.
Minimum of 2 years secretarial experience in a
structured environment
Call Centre Agent – OSS/CCA/13
Primary Responsibility: Provides customer
service support to the organization by obtaining,
analyzing and verifying the accuracy of
information in a timely manner; Initiates and/or
implements corrective action as needed in order
to ensure that excellent standard of service and a
high level of customer satisfaction is maintained
Qualification and competence
Minimum of OND in any discipline
Excellent spoken English with impressive
interpersonal skills.
Must be Computer literate.
Client Services Executive/Officer – OSS/
CSSO/13
Primary Responsibility: Handle transactions and
answer customer queries; decipher customer
needs and offer the best solution based on
company policies; effectively communicate ideas,
suggestions and answers; refer customers to
people who specialize with the type of problem
or query they present; offer upgrades and new
banking services or products
Qualification and competence
HND/BSc in any discipline
Prior experience in similar role in a financial
institution or a service driven environment
Business Bankers – OSS/BB/13
Primary Responsibility: responsible for acquiring
and retaining corporate/organisation customers
relationships by providing relevant banking
solutions to meet customer needs following a
focused cross-selling strategy; meets all sales
goals and actively participates in all sales
activities in the branch by engaging in a personal
weekly sales activity plan.
Qualification and competence
HND/BSC.
Minimum of 2 years work experience in
business relationship management in a financial
institution.
Prior experience in selling products and
services to corporate clients.
Personal Banker – OSS/PB/13
Primary Responsibility: Responsible for
managing relationship with walk in customers
and individual customers. Assist customers in
their selection of various accounts and financial
services and also cross-sell the Bank's products
and services.
Qualification and competence
HND/BSC in any discipline.
Understanding of standard policies and
procedures in a first class financial services
institution and other services providers
industry is desirable.
Tellers – OSS/TE/13
Primary Responsibility: Cash cheques and pay
out money after properly verifying that
signatures are correct, that written and
numerical amounts agree, and that accounts have
sufficient funds; receive cheques and cash for
deposit, verify amounts, and check accuracy of
deposit slips.
Qualification and competence
OND/HND in any discipline.
Applied knowledge of banking software and
understanding of banking processes.
Minimum of 2 years relevant experience in a
financial institution.
Recruitment Officer – OSS/RO/13 (Lagos)
Primary Responsibility: Source for suitable
candidates in all locations, use different
assessment tools to select the right candidate
within a given turnaround time.
Qualification and competence
BSC/HND in any discipline.
Prior 2 year experience in similar role in a
performance driven Human Resource
Consulting firm running recruitment projects
across the country.
Apply via the link below
www.jobs.wfmcentre.com/application/index.php
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